Privacy Policy

1. Introduction

This policy explains how AMAN Consultancy and Technology SPC ("AMAN", "we", "us") collects and uses personal data when you visit this website, contact us, request a demo or apply for a role with us.

It covers the website only. Invoice and business data that customers process through the AMAN Invoice platform is governed by the customer agreement and data processing terms for that service, not by this policy.

We process personal data in line with the Personal Data Protection Law of the Sultanate of Oman (Royal Decree No. 6/2022) and its Executive Regulations, and with other data protection laws where they apply to you.

2. Who we are

AMAN Consultancy and Technology SPC is the controller of personal data collected through this website.

AMAN Consultancy and Technology SPC
Al Mouj Street, Al-Enaam Building, Fifth Floor, Office No. 409, Muscat, Sultanate of Oman
Commercial Registration No. 1280845
Email: info@aman.om

3. Personal data we collect

Contact and identification data: your name, job title, company, work email address and phone number.
Enquiry and lead data: what you tell us about your business, the systems you use, your e-invoicing needs and the type of request (demo or general enquiry).
Job applicant data: your CV, cover letter and any details you share when applying for a role.
Technical and usage data: your IP address, browser and device type, pages visited and time spent on the site.

We don't knowingly collect sensitive personal data through this website. Please don't include it in forms or messages.

4. How we collect personal data

Directly from you when you fill in a form, book a demo, email or call us.
Automatically through cookies and similar technologies when you use the site (see section 8).
From third parties such as professional networking platforms or event organisers, for business-to-business outreach where the law allows it.

5. How we use your personal data

To respond to your enquiries and arrange demos and meetings.
To manage our sales relationship with you and your organisation.
To send you news and marketing about AMAN Invoice, where you've agreed to receive it.
To assess job applications.
To understand how the website is used and improve it.
To keep the website and our systems secure and prevent misuse.
To meet our legal and regulatory obligations.

6. Legal basis for processing

We only process personal data where we have a lawful reason to do so:

Consent: for marketing emails and non-essential cookies. You can withdraw consent at any time.
Legitimate interests: to respond to enquiries, run our business and understand how the site is used, where this doesn't override your rights.
Steps before a contract: when you ask us for a demo or a proposal.
Legal obligation: where the law requires us to keep or share information.

We don't make decisions about you based solely on automated processing, and we don't profile you in a way that has legal or similarly significant effects.

We never sell your personal data. We may share it with:

Our technology partner Daribatech, where needed to prepare a demo or proposal for you.
Service providers that help us run the website and our business, such as hosting, email delivery, CRM and analytics providers. They act on our instructions and must keep your data secure.
Professional advisors such as lawyers, auditors and insurers.
Authorities and regulators where the law requires it.
A buyer or successor if our business is reorganised, merged or sold.

Some service providers may process data outside the Sultanate of Oman. When that happens, we make sure the transfer is permitted under Omani law and protected by appropriate safeguards, such as contractual commitments.

8. Cookies and similar technologies

We use three kinds of cookies:

Strictly necessary cookies that the website needs to work and stay secure.
Analytics cookies that help us understand how visitors use the site.
Marketing cookies that help us measure and improve our campaigns.

Where the law requires it, we ask for your consent before setting non-essential cookies. You can also block or delete cookies in your browser settings, although parts of the site may then not work as intended. The site doesn't currently respond to "Do Not Track" signals.

9. Data retention

We keep personal data only for as long as we need it:

Enquiry and lead data: about 24 months from our last interaction with you, unless you ask us to delete it sooner or the law requires us to keep it longer.
Job applicant data: 12 months after the recruitment process ends.
Technical and usage data: in line with the cookie and analytics settings described above.

10. Your rights

Subject to the law, you have the right to:

Access the personal data we hold about you.
Ask us to correct inaccurate or incomplete data.
Ask us to delete your data.
Object to or restrict how we process it.
Withdraw your consent at any time.
Receive your data in a portable format, where this applies.
Complain to the competent data protection authority in Oman, the Ministry of Transport, Communications and Information Technology, or to your local authority if you're outside Oman.

To use any of these rights, email info@aman.om. We may need to confirm your identity before we act on your request.

11. Data security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. No transmission over the internet is completely secure, so we can't guarantee absolute security.

If a personal data breach is likely to put your rights at risk, we'll notify the competent authority and the people affected within the time the law requires.

12. Children's privacy

This website is meant for business audiences and isn't directed at children. We don't knowingly collect personal data from anyone under 18.

13. Third-party links

The website links to other websites, such as the Oman Tax Authority's Fawtara portal and our partners' sites. We're not responsible for their privacy practices, so please read their policies.

14. Changes to this policy

We may update this policy from time to time and will publish any changes on this page. Please check back periodically.

15. Contact us

If you have questions about this policy or how we handle your personal data, contact us:

AMAN Consultancy and Technology SPC
Al Mouj Street, Al-Enaam Building, Fifth Floor, Office No. 409, Muscat, Sultanate of Oman
Email: info@aman.om
Phone: +968 2201 1093